Teleworking - its sustainability - European telework survey by Sustel

What is SUSTEL?

teleworker image A 2002-2004 research project on teleworking financed by the European Commission's IST initiative. It aimed to:

enhance understanding of the economic, environmental and social impacts of teleworking
identify ways in which these can be influenced by organizations and Governments
develop tools and guidance materials to enable organizations to evaluate and optimize the sustainability of teleworking initiatives.

The project outputs are listed opposite. If you would like to translate some or all of the business guidelines or final report we can supply the InDesign files for free. We can also help set up national SATs at low cost.

The project leaflet (905KB) summarises our work programme.

Latest
Final results of our research on teleworking as PDF (1.5MB) (Get Acrobat Reader) or zipped (1MB). See article in Independent on Sunday newspaper.

Online Tool
Test your telework scheme with our sustainability assessment tool.

Biz Guidelines
How organisations can achieve sustainable teleworking. Download Danish, Dutch, English PDF (1.40MB) or zipped (948KB), German or Italian versions.

Research
Summary report on the 30 case studies and 6 surveys now available. Also see the conceptual paper (1.1MB), full results or media coverage of an initial survey at BT, including a Financial Times article.

EU Policy Implications
A report on the relevance of SUSTEL to the Lisbon Strategy and other European policies.

Related research
Other telework projects in the European Union's IST programme.